Privacy Policy

It is our commitment to collect, retain, process and dispose of your information in line with international data protection best practice and in accordance with all legal obligations.

Contents

This privacy policy will explain how Martello Security handles the information we collect from you when you use our website.

This privacy policy was last updated on 28th April 2020.

Data We Collect

Martello Security may collect any or all of the following data:

  • Personal Information: Your full name, phone numbers and email addresses.
  • Professional Information: The organisation you represent and your role within it.

How We Collect Your Data

You directly provide Martello Security with most of the data we collect. We collect and process data when you:

  • Register online or purchase or subscribe to any of our products.
  • Voluntarily complete a survey or provide feedback via our website or email.
  • Voluntarily register for any newsletter via our website or email.
  • Use or view any of the content or products available via our website.

How We Use Your Data

Martello Security collects your data so that we can:

  • Administer any account you may have with us.
  • Process any purchase or subscription you initiate with us.
  • Contact you about our products or services.

When we process any purchase, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How We Handle Your Data

We securely store your personal information only at data centers within the European Union (“EU”). Any personal information we hold is encrypted using industry recommended standards.

Personal information you provide when subscribing to any of our newsletters or information lists is retained until such times as you unsubscribe. When you unsubscribe we retain information to ensure you stay unsubscribed.

Personal information you provide when registering interest in a product or service is retained for up to 18 months. Should you not reconfirm your interest or become a customer within 18 months your data will be removed from our information systems.

Personal data provided as part of a contract with Martello Security will be retained for up to 7 years after the contract has ended.

In some cases, we may need to keep personal data for longer than specified above. Examples of this would include system back-ups required for potential business continuity and disaster recovery purposes, or reatining records in accordance with the laws of Ireland.

Suppliers and Your Data

Personal data that we hold may be transferred to, stored and processed outside the European Union (“EU”) by our third party suppliers. It may also be processed by staff operating outside the EU who work for one of our suppliers. This will only occur where the other country’s data protection laws have been approved as adequate by the European Commission or where equivalent or better safeguards are in place.

Some of our service providers may explicitly state that they transfer personal information outside the EU. Below are examples of this and the legal basis for transfer.

  • Google Analytics - EU/US Privacy Shield.
  • Amazon Web Services - EU/US Privacy Shield.

Keeping You Informed

Martello Security would like to send you information about products and services of ours that we think you might like. If you have agreed to receive this information, you will always have the option to opt out at a later date. You have the right at any time to request that we stop contacting you for these purposes.

If you no longer wish to be contacted for these purposes, please contact us.

Data Protection Rights

Martello Security would like to make sure you are fully aware of your data protection rights. Every user has the following rights:

Access

You have the right to request copies of any personal data we hold about you. We may charge a small fee for this service.

Rectification

You have the right to request that we correct any personal data you believe is inaccurate or incomplete.

Erasure

You have the right, under certain conditions, to request that we erase your personal data.

Restrict Processing

You have the right, under certain conditions, to request that we restrict the processing of your personal data.

Object to Processing

You have the right, under certain conditions, to object to our processing of your personal data.

Data Portability

You have the right, under certain conditions, to request that we transfer your personal data to another organisation or directly to you.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Please refer directly to our Cookie Policy page.

Policies of Other Sites

Our website contains links and references to other websites and sources of information. Our privacy policy applies only to our website. If you click on any link to another website, you should familiarise yourself with their privacy policies also.

Changes to this Policy

Martello Security keeps its policies under regular review and places any updates on this website. We reserve the right from time to time to make changes to this policy at our absolute discretion.

Contact Details

Should you wish to contact us directly or our Data Protection Commissioner, you may do so at the addresses below.

Data Commissioner

Should you wish to make a complaint or if you feel that we have not addressed your concerns in a satisfactory manner, you may contact the Data Commissioner’s office at the following address.

Office of the Data Protection Commissioner,
21 Fitzwilliam Square South,
Dublin 2.
D02 RD28.
Ireland

Contact Us

If you have any questions or concerns about Martello Security’s policies, the data we hold on you, or you would like to exercise any of your data protection rights, please do not hesitate to contact our Data Protection Officer.

Email us at: privacy@martellosecurity.com

Or write to us:
Data Protection Officer,
Martello Security,
21 Fitzwilliam Place,
Dublin 2.
D02 Y189.
Ireland